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Return and Refund Policy

Thank you for shopping with us! We want you to be delighted with your purchase. If for any reason you are not, we’re here to help. 


A Return and Refund policy usually consists of:


  • Terms of return:

                     * You have 15 days from the date you receive your order to request a return.

                     

  • Condition  of return: 

                     * To be eligible for a return, your item must be:

                                   1. Unused and in the same condition as you received it.

                                   2. In the original packaging.

                                   3. Free of any damage caused after delivery.     

                              

  • Reason for return:

                     * We accept returns for the following reasons:

                                   1. Damaged or defective item.
                                   2. Incorrect item received.
                                   3. Item not as described.

                                     

  • Process for return:

                     * To start a return, please get in touch with us at  JZSMARTLIFE@GMAIL.COM                

                         with the following information:

                                  1. Your order number.
                                  2. The item(s) you’d like to return.

                                  3. The reason for the return.
                                  4. Clear photos if the item is damaged or incorrect.
                                 

  • Process of refund:

                     * Once we receive and inspect your return, we’ll notify you of the approval or    

                         rejection of 

                         your refund.
                     * If approved, your refund will be processed within 5–10 business days to 

                          your original   

                          payment method.
                     * Shipping fees (if any) are non-refundable.

                                   

  • Contact details:

                      * If you have any questions or concerns, feel free to contact us:
                         Email:  JZSMARTLIFE@GMAIL.COM
                         Phone:  (726) 228-7869                                  

Copyright © 2025  JZ Smart Life - All Rights Reserved.

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